At JJ Assessments and Clinical Services, we offer multiple self-paced courses, primarily online. We provided these courses via distance learning as well. We leave no stone unturned to provide fast, reliable extraordinary service guarantees to our respected clients. We ensure to have all clarity with our clients while they are enquiring or enrolling in any of our services or educational courses.
The client will have access to the course material as soon as they purchase it. The course's introduction and main objectives are presented to the client before the course is purchased. We have no refund policy once the course is paid and confirmed. Refunds would not be entertained for the any on-going courses. None of the clients/customers will get 100% refund, enrolled for any of the courses or taken up any of the services.
We are not liable to pay a refund if a delay or service disruption happens due to third-party involvement. JJ Assessments can extend the access period for clients if requested. Last-time cancellation (within 24 hours of purchasing the course) of any enrollments can be considered, and we will work with the client to extend their access to the course, but a refund on that won't be entertained. Cancellation by client/customer due to illness or any personnel or professional reason will not be entitled for a refund once they purchased the course.
JJ Assessments can consider a few circumstances, give a fair chance not to lose your hard-earned money, and offer alternate options to join other available on-going or new courses, only after our Management decision & approval. We will terminate the account without a refund for unprofessional behavior from a client with any of our staff.
JJ Assessments and Clinical Services will conduct all activities in strict conformance with the ethical principles of professional associations that approved our programs as a provider of continuing education. We will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content, and the treatment of program participants. Jennifer Jones, LMHC, LCPC, LPCC will monitor all our educational programs to ensure full compliance.
JJ Assessments assure fair treatment for all of our clients. Our clients are to contact Jennifer Jones, LMHC, LCPC, LPCC if a problem arises and requires intervention or action from our end. The clients of JJ Assessments and Clinical Services will have direct access to Jennifer Jones, LMHC, LCPC, LPCC via private chat or email. The clients can send their written complaints to Jennifer Jones, LMHC, LCPC, LPCC via chat or email@example.com or by calling 1-954-408-2082. Jennifer Jones, LMHC, LCPC, LPCC will respond to the client who initiated the grievance within 24 hours and should resolve it within 72 hours or less.
If the client is dissatisfied with the quality of the course, we will provide an alternative approach of equal length at no cost. A general summary of the class with their respective objectives and the course's tuition fee will be provided on our site. We will track all grievances for analysis and quality improvements.
JJ Assessments and Clinical Services is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone.
While JJ Assessments and Clinical Services strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.
If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our accessibility coordinator at 954-408-2082 or firstname.lastname@example.org
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A canceled appointment hurts three people: you, your therapist, and another client who could have potentially used your time slot.
Consultations and assessments sessions are scheduled in advance and are a time reserved exclusively for our clients.
When an assessment is canceled without adequate notice, we cannot fill this time slot by offering it to another current client, a client on the wait list, or a client with a clinical emergency.
Without a cancellation fee policy in place, your therapist will lose money or the opportunity to schedule another client if you cancel late or do not show up.
Our cancellation policy is this: Clients can cancel or reschedule an appointment anytime, only if they provide 24 hours’ notice. If you cancel an appointment with less than 24 hours notice, or fail to show up, we will keep the regular fee for the appointment. We are firm at 24 hours.
Our cancellation policy is not a penalty or a punishment. Most clients understand this. Exceptionally rarely will a client feel that he or she is being punished when they are charged a late cancellation fee. We want to ensure that you don’t feel this way if someday you miss an appointment.